Keynote session

Belonging at Work: How Community Drives Engagement and Retention

Employee connection and engagement can be a strategic advantage for credit unions. A sense of workplace belonging is connected to higher job satisfaction as well as positive mental health and well-being. The focus of this data-driven keynote will be on the science of connection and how the same tools for building friendships can help initiate and maintain workplace relationships within credit union teams.

 This keynote is designed to provide attendees insights on:

  The relationship between belonging and workplace success

  How to strengthen connection between employees from different identities (e.g. age, race, etc).
  Four practical and evidence-based strategies to foster belonging for in-person and hybrid employees: Initiate, disclose, expose, and affirm

Breakout Session A Sponsored by Alacriti

Right Here, Right Now: Competing in the Real-Time Economy

Your members live in a world of instant everything—from messages to money. How can credit unions modernize payments to deliver that same immediacy without losing trust, reliability, or connection? This session explores how real-time rails, instant transfers, and payment requests can deepen engagement, power smarter operations, and position your credit union at the center of members’ financial lives—right when it matters most.

Join us to explore how to:

  Modernize without losing trust – balance reliable legacy systems with the speed members expect.

Deliver engagement in every transaction – keep your credit union at the center of the instant payment flow.

Turn data into advantage – harness real-time insights for smarter fraud defense and better member experiences.

Breakout Session B Sponsored by Humanidei

DEI is not dead

DEI may no longer dominate headlines, but its impact within credit unions is more vital than ever. Join this candid fireside chat with a forward-thinking credit union CEO and a DEI strategist and trusted advisor. Together, they’ll unpack the evolving definition of diversity, equity, and inclusion, and why these values remain essential to sustainable growth, member trust, and workplace culture.

In this session, you’ll gain insight into:

        How DEI has evolved beyond        buzzwords, and what it truly means in today's credit union environment

        Tangible examples of DEI driving better decision-making, innovation, and member engagement

        Strategies for fostering authentic belonging and addressing common misconceptions with confidence

Whether your credit union is just starting or recalibrating its DEI journey, this session will offer practical, grounded perspectives for moving forward with purpose.