Go Back Up

Virtual Starts at 1:00 PM EDT

FALL EVENT
Wed, Sept 17, 2025

Join us live for the third event in the 2025 series, packed to the brim with brainfood and connection. Featuring a renowned keynote speaker, credit union CEO panel discussion, and two industry expert breakouts. You won't want to miss this two-hour virtual session.
Bernadette McClelland

Keynote Session

DELIBERATE DISRUPTION: The Courage Of Conviction In Action

1:00 PM EDT

Bernadette McClelland

Author and Inspirational Speaker

In a world of constant change, waiting to be disrupted isn’t an option. Bernadette's ‘Deliberate Disruption’ framework empowers leaders and teams to initiate change and embracing disruptive leadership by leaning into courage, conviction, and intentionality by adopting the following 5 principles:
 
  • Lead with Conviction – Courageous leadership starts with unwavering conviction in who you are as a leader and the energy with which you show up.
  • Harness the ‘Who’ – By focusing on the right people and leveraging their strengths, leaders can inspire change and people will buy their level of certainty.
  • Decide and Drive – In times of change, indecision can be fatal. Make bold decisions, trust your head and your gut and take decisive action to keep momentum on your side.
  • Own Your Impact – This principle pushes leaders to step up, bring their best, and drive meaningful results with confidence.
  • Thrive Under Pressure – Bouncing back doesn’t cut it and resilience is not enough  -leaders must learn to thrive under pressure and embrace antifragility turning adversity into opportunity for growth.
 
 

Credit Union CEO Panel Discussion

From Legacy to Leadership: Growing Credit Unions Through Intentional Change

1:50 PM EDT

Following the keynote presentation, CUInsight's Greg Michlig  will host a panel of credit union CEOs to discuss topics and issues relevant to the industry.

  • Delana Huling, President & CEO at Baylor Health Care System CU
  • Kabir Laiwalla, CEO at Platinum FCU
  • Andrew Swoger, President & CEO at Kessler FCU

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Breakout Sessions

2:30 PM EDT

After the panel discussion, join one of our concurrent breakouts. These half-hour sessions feature insights from industry experts in a fireside chat format, audience Q&A welcome.

2024 Mini-Con Speaker headshots (500 x 500px) (4)

Breakout Session A Sponsored by Q2

Mission-Driven Disruption: The Lighthouse Credit Union Playbook

2:30 PM EDT

Sean McNair & Fabio Biasella

Chief Experience Officer, Lighthouse Credit Union & Director Strategic Insights, Engage fi

Smart disruption is about more than new tech. It requires rethinking how you serve members, empower internal teams, and live your mission. In this breakout session, Engage fi Director of Strategic Services Fabio Biasella will talk to Lighthouse Credit Union Chief Experience Officer Sean McNair. McNair will share how Lighthouse is redefining what’s possible through a SaaS-inspired strategy, mission-driven innovation, and agile culture. 

You’ll learn why and how Lighthouse:

  • Became the first credit union in the U.S. to adopt a headless core (Thought Machine)
  • Operate more like a fintech than a traditional financial institution
  • Connects every technology decision back to member and community impact
  • Curates personal member experiences that build lifetime loyalty and improve lives

If you’re looking for a real-world example of smart disruption that’s directly tied to mission—from tech stack to team structure—don’t miss this session.
2024 Mini-Con Speaker headshots (500 x 500px) (3)

Breakout Session B Sponsored by Tyfone

Open Banking, A Strategic Starting Point, Not The Finish Line

2:30 PM EDT

Dr. Siva Narendra

CEO & Co-Founder of Tyfone

Join Dr. Siva Narendra, CEO and Co-Founder of Tyfone, for this fireside chat tailored for credit union professionals navigating the evolving landscape of open banking, payments, and authentication.

This session reframes Open Banking (FDX 6.0) not as a destination but as the strategic foundation for delivering next‑generation payment and authentication solutions. We’ll explore the opportunities that ISO 20022 messaging, QR‑code and wallet payments, and Open Authentication bring to credit unions, enhancing security, enabling innovation, and delivering measurable value in a more open, interoperable financial ecosystem.

During this session, attendees will learn:

  • How FDX 6.0 and Open Banking standards provide a flexible platform for scaling payment and authentication innovation.
  • Why moving to ISO 20022 messaging is transformative for payments interoperability, data richness, and future readiness.
  • How QR‑code payments and evolving digital wallets are reshaping member experiences and unlocking new use cases in the CU space.
  • The role of Open Authentication in replacing siloed access with stronger, friction‑reducing security, and how openness can actually increase trust and differentiation.

Fri. Sept 19, 2025 1:00 pm EDT

Tactical Takeaway
Follow-Up Workshop

Tactical Takeaway sessions are an extra session two days after a CUInsight Mini-Con event. These thirty-minute workshops are designed to provide practical tips and tools for people leaders.

Registrants will receive their invitation to this session after attending the live CUInsight Mini-Con event.

CUInsight Mini-Con Series

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